Shipping policy

Shipping Policy:

Our shipping policy outlines the terms and conditions for the delivery of your orders:

Processing Time:

  • Orders are typically processed and shipped within 3 business days after payment confirmation.
  • Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods:

  • We offer standard and expedited shipping options for domestic
  • Shipping costs are calculated based on the weight of your order and your location

Delivery Time:

  • Delivery times vary depending on your location and the shipping method selected.
  • Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Shipping Restrictions:

  • We currently ship only to all the US. If your location is not included in this list, please contact us for alternative shipping arrangements.
  • Some items may be subject to shipping restrictions or additional charges due to size, weight, or other factors.

Customs and Duties:

  • International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.
  • We are not responsible for any additional charges incurred during customs clearance. Please check with your local customs office for more information.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries.
  • We are not responsible for lost or delayed shipments due to incorrect or incomplete address information provided by the customer.

Delivery Issues:

  • In the event of a lost or damaged shipment, please contact us immediately so that we can assist you in resolving the issue with the carrier.
  • Make sure you have your receipt and tracking number to provide, in order to assist you.

Contact Us:

  • If you have any questions or concerns about our shipping policy, please contact us at info@enchalanr.store

Thank you for choosing Enchalant. We strive to provide reliable and efficient shipping services to ensure your satisfaction with every order